- A Family-run Business
- Internorm, Velfac, Rationel, RK Doors & RK Steel Distribution Partners
- 20 years of Glazing Experience
Positioned to serve new build, self-build, refurbishment, and re-modeling projects all over the UK.
Who we are
With over 20 years experience in the design and installation of windows and doors, UNO has chosen the industry’s premier products so that we can bring you cutting-edge design with unrivalled performance. Our flagship award-winning showroom showcases innovative products, and our team of trained design consultants are on hand to help bring your vision to reality.
Internorm windows are Europe’s leading brand and boast unparalleled levels of thermal efficiency and acoustic performance. Offering the widest range of bespoke options to assure you that your installation will keep you comfortable and secure.
UNO is located at the award-winning Roccia showroom in Preston. The showroom is the largest tile, bath, and kitchen showroom in the UK, spanning over an impressive 44,000 square feet.
The Customer Journey
From the initial consultation through to the final inspection UNO offers an unrivalled turnkey solution to ensure everything runs smoothly. We are with you every step of the way! Project managing the entire process from the initial survey, right through to the installation process.
CUSTOMER JOURNEY
Initial Consultation
From the moment that you meet with one of our dedicated consultants your journey begins. Our team are fully trained and can work with you to show you windows and doors that can be perfectly tailored to match your vision of your perfect living space. Our products have a vast array of style and design options available, and we can help guide you through the choices so that you get the very best to compliment your home, without having to compromise on thermal efficiency, security, and acoustic resistance.
CUSTOMER JOURNEY
Site Visit
If required a member of our design team will happily visit you at your home or project site. This visit allows us to take some preliminary measurements as well as advise on features that can boost the enjoyment of your new windows and doors while meeting your requirements. We will demonstrate the colour palette for the windows in situ, so you can see how your choices will look and feel before making any decisions, ensuring the designs suit your décor.
CUSTOMER JOURNEY
Site Visit
If required a member of our design team will happily visit you at your home or project site. This visit allows us to take some preliminary measurements as well as advise on features that can boost the enjoyment of your new windows and doors while meeting your requirements. We will demonstrate the colour palette for the windows in situ, so you can see how your choices will look and feel before making any decisions, ensuring the designs suit your décor.
CUSTOMER JOURNEY
Survey
Once you are happy with your choices, one of our trained and experienced surveyors will visit you to check over the final measurements to eliminate any errors and finalise things. Our surveyor will confirm with you the selected products you have chosen and will take into consideration access to undertake the work and any additional requirements.
Having this double-check means that we can cross-reference all the details and ensure that your windows and doors meet your needs for the future.
CUSTOMER JOURNEY
Order
After all site visits have been completed our team of specialist surveyors and design consultants will work collaboratively to complete the plans for your project. Upon completion, the order will be placed with the factory, and a provisional installation date will be provided to ensure that you can start to make your plans.
CUSTOMER JOURNEY
Order
After all site visits have been completed our team of specialist surveyors and design consultants will work collaboratively to complete the plans for your project. Upon completion, the order will be placed with the factory, and a provisional installation date will be provided to ensure that you can start to make your plans.
CUSTOMER JOURNEY
Delivery & Installation
A couple of weeks before your delivery is ready we will contact you to confirm the final delivery and installation dates. On the day of delivery, our fully equipped team will be on-site to unload, and start to make on-site preparations.
All our fitting teams are time-served and fully trained, so you can rest assured that you are in safe hands. We will make sure during the installation process that the work is carried out to the highest standards and be respectful of your home throughout the process, allowing you to sit back and relax whilst we make your home safe, warm, and peaceful.
CUSTOMER JOURNEY
After Care
Once the installation is complete your design consultant will contact you to show you your fabulous new windows and doors, this will include giving you an informative guide on how they operate and any further information that may be required.
CUSTOMER JOURNEY
After Care
Once the installation is complete your design consultant will contact you to show you your fabulous new windows and doors, this will include giving you an informative guide on how they operate and any further information that may be required.
Contact Us
Roccia displays the most comprehensive range of tile brands in Europe, alongside a collection of luxury bathroom, kitchen, and home furniture products. Creating a dynamic destination site that offers you a complete selection of home improvement solutions.